KMID : 1002820080020010001
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Korean Journal of Health Service Management 2008 Volume.2 No. 1 p.1 ~ p.27
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A Study on Effects of Customer Orientation Factors in Relation to Medical Services on the Values of the Services and Custormer Satisfaction
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Kim Min-Ho
Park Chang-Sik Seo Jong-Bum
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Abstract
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KEYWORD
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Customer Orientation Factors, Patient Safety, Customer Satisfaction, Loyalty
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